Support
Help & FAQ
Common questions about licensing, billing, and the app.
How do I activate Pro?
Buy a key on the Pricing page. You'll get an email receipt with a 32-character key — paste it into Blu Beam → Settings → License.
Can I use one key on multiple machines?
Yes. A Pro key unlocks the app on your devices. Abuse is monitored; keys can be deactivated.
How do I cancel?
Manage billing from your Dashboard. Cancel any time; Pro stays active until the period ends.
I lost my key.
Log in and find all your keys on the Dashboard. They're also in your original email receipt.
Do you store my AI provider keys?
No. Provider keys live on your machine in the desktop app, never on our servers.
Still stuck? Email support@blubeam.pro or use the contact form.